Upgrading our Customer Service experience going into the New Year!

We are 100% committed to making your customer service experience better and we want to share all the new things we will be doing to our business to improve. This new year has been a long time coming hasn't it? It had been a year of new challenges and opportunities for everyone and as a team we really thrived in adversity. Moving in to 2021 we feel a little wiser and more seasoned at adapting to change, that doesn't mean that we can sit back on...

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Bibs Supreme in Latex

For our customers who have traditionally bought Bibs Supreme Silicone dummies from us, we have recently been made away that due to supply chain changes in the UK that this shape and style will now only be available in latex. So what does this mean for my Bibs Supreme dummies? The shape and style of the dummy...

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Freshers Flu…

Let's start by remembering it's great the kids are back at school... but dang why are they all so snotty right now, with a mad cases of freshers flu. My two have only just recovered from 'freshers flu'. We're all back out in the world doing school drop offs, after school clubs, real food shopping. After 6 months of zero contact and no colds, plus a change in the weather and we have been bombarded by the usual germs and it's resulted in snot snot snot! Poor little ones are all bunged...

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Why have teething products disappeared from Etsy?

They are no longer permitting the sale of handmade teething products or their component parts. The platform where we first launched our little business is planning to remove all teething products with in the next year. This announcement comes following a court case in 2016 where a little one sadly died from an unsafe teething chain. Our industry is distraught at the loss of one of the platforms that for most of us enabled us to even get started. That having been said something needed to change. The teething...

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How has our vision changed in light of this crisis?

So I’ve had a little cry, felt relieved, thrown a tantrum about how to split myself in two to get everything done, and (at least today) have come full circle to see what a great opportunity this is for us at Aubrey & Co and how our vision has changed in light of the crisis. I've worked for Amy for 7 months, helping to develop the business strategy, marketing platforms and writing content. I love it, I love the beautiful thoughtful products she makes and our customers are amazing. Right now we all feel a...

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Saying Thank You to Royal Brompton

This week we talked to my sister Lauren about her fundraising efforts for Royal Brompton Hospital. This March she will be running the London Landmarks Half Marathon in support of their ongoing projects and continues to garner great support for this wonderful cause.  So here goes…… Why did you decide to raise money for this cause in particular? Quite frankly, they saved my husband Dave’s life three times, during three critical heart operations we had access to the best consultants around the world. Without them my husband would not...

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